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Once an order has been approved and submitted for production, it cannot be cancelled. Our automated print production process begins immediately upon approval to meet our same-day dispatch guarantee.
Orders may be edited or cancelled at any point before you click Approve & Submit within the platform. No charges are incurred until the order is approved and payment is processed.
Platform subscriptions may be cancelled at any time. Cancellations take effect at the end of the current billing period. No partial refunds are issued for unused subscription time.
To cancel your subscription, please contact us at sandy@myrealestateexpress.com.au or call 1300 730 771.
If your order arrives damaged or is incorrect due to a production error on our part, we will reprint and reship at no charge. Please contact us within 5 business days of delivery with photos of the issue.
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