Turnaround Times . . .
Our normal process is that regular property brochures, brochure bundles, received before 10.00am will be dispatched the same day, orders approved after this may meet the same day shipment, but this is not guaranteed as we are under deadlines with our couriers for bookings and collection.
IF YOUR BROCHURES ARE URGENT, you need them dispatched that same day and it is after 10am; please use our online chat to speak directly with our production team who may be able to expedite your order.
Magazines on a regular schedule will require a 10.00am approval to be dispatched the same day. If ordered irregularly or monthly then magazines are dispatched from our production facility the next day.
Courier Services . . .
Our preferred courier is Australia Post - Express Post and where possible a local courier. Express Post is generally overnight, however depending on the area, it may take an extra day. They have proven to be the most reliable. We do everything possible to ensure your deliveries will arrive on time, but we have no control over the items once they leave our facility. Tracking options are available but provide limited information. Where appropriate we will sed you tracking information when your order has been dispatched.