Turnaround Times . . .
Our normal process is that regular property brochures, brochure bundles, and DL orders received before 10.00am will be dispatched the same day, orders approved after this may meet the same day shipment, but this is not guaranteed as we are under deadlines with our couriers for bookings and collection.
IF YOUR BROCHURES ARE URGENT, you need them dispatched that same day and it is after 10am; please use our online chat to speak directly with our production team who will expedite your order. In extreme cases we can dispatch property brochures up until 5.00pm each evening by express post.
Weekly magazines will require a 10.00am approval to be dispatched the same day. Fortnightly and monthly magazines are dispatched the next day.
Courier Services . . .
Our preferred courier is Fastway, TNT Express and Australia Post - Express Post. Our couriers have been selected as they offer an overnight delivery service, and their delivery has proven reliable and cost effective. We do everything possible to ensure your deliveries will arrive on time, but we have no control over the items once they are in the hands of our couriers. If your goods have not arrived, let us know as early in the day as possible so we can assist to chase it up for you.