Turnaround Times . . .
Our normal process is that regular property brochure, brochure bundles, and DL orders received before 9.30am will be dispatched the same day, orders approved after this may meet the same day shipment, but this is not guaranteed as we are under deadlines with our couriers for bookings and collection.
IF YOUR BROCHURES ARE URGENT, you need them dispatched that same day and it is after 9.30am; please use our online chat to speak directly with our production team who will expedite your order. In extreme cases we can dispatch property brochures up until 5.00pm each evening by express post.
Weekly magazines will require a 10.30am approval to be dispatched the same day. Fortnightly and monthly magazines are dispatched the next day.
Courier Services . . .
Our preferred courier is TNT Express and Australia Post - Express Post. Our couriers have been selected as they offer an overnight delivery service, and their delivery has proven reliable and cost effective. We do everything possible to ensure your deliveries will arrive on time, but we have no control over the items to be delivered, once it has left our warehouse. If your goods have not arrived, let us know straight away so we can assist to chase it up for you.